Comments on: Engagement Timeâ„¢ Revisited

By: Talya Rachel Judovits

Talya Rachel Judovits — Thu, 08 Dec 2011 10:00:00 +0000

Hi Ed, this is true that it is not exportable yet, but you can easily check out your page console on your ClickTale account and take a screenshot of the graph comparing time on page to engagement time. If you hover over the dots, you can get the numerical values as well. Hope this was helpful!

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host files free — Fri, 22 Apr 2011 22:33:28 +0000

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By: Art Zippel

Art Zippel — Tue, 22 Mar 2011 18:05:54 +0000

If a visitor is active on a page for 10 seconds and then is not active for 21 seconds is their total engagement time 30 seconds? Meaning, once CT detects no mouse movement for 20 seconds does it roll-back the recording to when the recording stopped minus 20?

By: Ab Workouts-Michael V

Ab Workouts-Michael V — Wed, 15 Dec 2010 00:26:44 +0000

I’m so loving all of this! It’s like a totally new world to me and I find I am getting more and more excited and can hardly wait to implement this on my wordpress site.

The difference between Engagement Time v Time on Page is so true – and I never really thought about it until I read this post. I can see the info just on this blog will prove to be invaluable. I can also see I have lots to learn (and read) but it’s exciting to know that I might just be able to turn my site’s lack of conversions around using this data.

By: shmuls

shmuls — Thu, 11 Nov 2010 18:07:34 +0000

We do

Both Time on Site and Engagement Time are included in all our page reports!

By: Dan

Dan — Thu, 11 Nov 2010 16:37:27 +0000

I have a 10 minute video on my site.

I need to know when visitors get bored with my sales video and leave. Engagement Time would not be able to tell me this, if it times out after 20 seconds of inactivity.

You guys should also include Time on Site as a metric in your reporting, as an additional way for customers to judge the effectiveness of our pages.

I think Engagement Time is cool, but why not include Time on Site in ClickTale reporting as well? It would be pretty easy to include, and however limited, it is still a useful metric for people with video on their site.

By: computer consultant

computer consultant — Wed, 28 Oct 2009 04:51:52 +0000

I installed Clicktale yesterday and noticed that it is showing more accurate time on page than Google Analytics which many times shows 0.

By: shmuls

shmuls — Mon, 26 Oct 2009 14:34:43 +0000

@stk

Yes you’re right, but Google Analytics wouldn’t be able to tell you that either, just how long the page was opened for. Also, you’ll find that most people reading a long, engaging article move their mouse while doing so, like you probably are right now!

So even if the whole 30 minutes wouldn’t be timed, at least most of it would be, you’d still expect to see 20 something minutes of activity. This will still tell you what you wanted to know, i.e. whether people were actually reading it or just skimming through or browsing another tab.

By: Web DEsign Maidstone Kent

Web DEsign Maidstone Kent — Sun, 25 Oct 2009 09:34:31 +0000

Thanks for a very interesting article

By: stk

stk — Fri, 23 Oct 2009 23:29:24 +0000

ClickTale records every mouse move, click, scroll, hover and keystroke

An improvement? No doubt. However … if I write an engaging article and an enthralled reader spends 30-minutes reading it … “engagement time” is a factor of screen resolution, page layout and reading speed.

Not ideal … but definitely an improvement.