*Exclusive for Internet Retailing members: Special bundle that includes a discount of up to 40% off and 20,000 extra recording credits
We all want our customers to love our website. Customer love means more visits will end in purchases; more customers will become repeat customers, and in turn, spread the word about their experience with your site.
The key to happy customers is a great customer experience.
To truly understand the customer experience, you need to actually see how customers browse your site, what they read, and what issues they encounter.
ClickTale provides you with an end-to-end solution to understand how your site is being used and what your customers want. Used by over 70,000 customers worldwide, ClickTale has quickly become the leader in Customer Experience Analytics.
(Just add “-IR” after the your company’s name in the “company” field on the next page)
Trusted by the web’s leading retailers
Today weâ€™re launching the new ClickTale Wiki, a comprehensive knowledge base about all things ClickTale, written by our users, for our users. Although there are already a couple of hundred pages, we’re just getting started. In the next few days and weeks this Wiki will become the first port of call for any ClickTale questions or support issues you may have.
The Wiki will contain how-to guides for all of our features, a full troubleshooting section and a repository of all our plugins, modules and integration guides. Itâ€™s also going to be open to the general public to contribute their own content, so feel free to join in. You can write about ClickTale features, give examples of how youâ€™ve used ClickTale, or just talk about website optimization and usability in general.
The Wiki can be found at http://wiki.clicktale.com/. You can check out brand new pages as they are created, and feel free to request a page you think should be added. Our Wiki is only going to be as useful as the community that creates and shapes it, so pull up a chair. Make yourself at home.