Customer Showcase Launched

ClickTale
March 31, 2010

Today, we’re announcing the launch of the ClickTale Customer Showcase, giving you the chance to share your designs and experiences with tens of thousands of ClickTale customers. Our customer base and user community has grown at an incredible rate over the last year, and we wanted to launch a project that will give something back to its members.

shmuli Customer Showcase Launched

You can send us any discoveries you’ve made using ClickTale, learn from the others’ experiences, and see how ClickTale has been used by websites great and small all over the globe. All Showcase projects will appear on our corporate blog and each month the best projects will be included in our monthly newsletter that goes out to over 40,000 subscribers.

By sharing your projects with us you’ll get some great buzz for your site, as well as helping out our ever growing community. There are no strict requirements or qualifications, any experiences you have had with ClickTale that will benefit the community would be great. It’s a wonderful way to get your designs out there for some constructive comments, positive feedback and free word of mouth marketing!

If you’re interested in having your webpage featured in our upcoming showcase, please send a nice email to showcase@clicktale.com.

My WOW Findings with ClickTale

ClickTale
March 28, 2010

Guest Post by Igor Soshkin, CEO, ShoppingCartElite.com

You cannot think of ClickTale as another cool feature that is available for your online business. It is mandatory service for every ecommerce site and if you don’t take advantage of it, you may be losing thousands of dollars annually. My name is Igor Soshkin and I am the CEO of ShoppingCartElite, our company offers a very advanced and sophisticated ecommerce shopping cart platform, and I’m here to talk a little bit about our experiences with ClickTale.

Some entrepreneurs might think that using ClickTale is a one-time optimization job, but in reality ClickTale can and should be used every single day to monitor your visitors’ interactions with your website.

WE USE CLICKTALE:

  • To optimize visitor behaviour on the template level of the website. This task is usually done by designers and developers working together.
  • We research the template to enhance the experience of the visitor, so the visitor can have an easy time getting from point A to point B.
  • We also enhance the call to action on each web page, so the visitor does exactly what we want to them to do.

Read More »

Education in Usability – EduLocator’s Experience

ClickTale
March 10, 2010

“ClickTale Rocks! The ability to gain perspective from so many angles of user interaction within our website has given us a definite edge over our competition”

- Phillip Lakin, VP of Operations, EduLocator.com

EduLocator Corp is an Online educational search engine, directory and reference website for current and potential students. The service focuses on giving students the best possible information about the educational landscape, informing them about pay-scale and job pathways, as well as several financing options such as Canada’s Second Career program.

mmh1 Education in Usability   EduLocators Experience

This Mouse Move Heatmap of Edulocator's homepage shows what visitors are looking at!

Phillip Lakin, VP of Operations, started using ClickTale on the site 8 months ago “This was the first time we came across a service that would allow us to watch videos of our visitors’ mouse moves. When you work with the same landing page for a long time you become very used to it, and forget how to approach it as a first-time user. ClickTale gave us invaluable insights into our user’s actual behavior on our site.

Read More »

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What is ClickTale?

ClickTale shows movies of browsing sessions, heatmaps of mouse moves, conversions analytics, and much more.