Meet Jessica Braman, one of our trusted Customer Experience Consultant here at Clicktale. From daily client engagement management to developing a trusted adviser relationship with Enterprise clients, Jessica has seen and done it all when it comes to developing and delivering winning digital customer experience. Check out this video as Jessica provides many of her most valuable insights from 2013 and how you can apply it to your website in 2014.
February 27, 2013
Web analytics are a major investment for any online website both in terms of tools and personnel. However, web analytics teams and tools face the challenge of actually showing their contribution to the top line in order to compete for budget. More specifically, the challenge is to take all of the advice and suggestions for improvement and show how much incremental revenue they contributed to the company.
August 5, 2013
Improved website design leads to better experience and conversion results. But what really goes into creating a great site?
- Unfolding the Fold (Insights into Webpage Scroll) posted on December 23, 2006
- ClickTale Scrolling Research Report V2.0 – Part 1: Visibility and Scroll Reach posted on October 5, 2007
- The Psychology of Color in Web Optimization posted on July 17, 2014
- What Google Analytics Can’t Tell You: Part 1 posted on October 14, 2009