We are happy to announce the addition of a new search module to our dashboard, delivering the full power of our comprehensive search from a simple, easy to use component. Now you’ll be able to search for specific customer videos directly from your ClickTale dashboard, in just a few clicks.

The module contains our four most popular search filters:

• Pages visited - find visitors based on the pages they visited within your site.
• Page count - find visitors based on the number of pages they saw within your site.
• Original referrer - find visitors based on how they came to your site.
• Events* - find visitors based on any behavioral or visitor events they encountered, such as a JavaScript error, clicking on a certain button, our coming from a specific email campaign.

Let’s look at a few simple examples you can try for yourself to find relevant and valuable customer videos:
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Within 24 hours of using ClickTale’s new Search I was able to find and fix some major flaws in my checkout process. This service alone is worth every penny of the subscription price!” - T. Jacobson, Founder, FreeSocialStuff.com

Today we are proud to officially launch our new Search and Alerts. These incredibly powerful tools allows you to define any business process, scenario or funnel and see exactly which visitors completed the process, which dropped out, and why! From e-commerce funnels and online checkouts to complicated website navigation and everything in between, any process you have can be tracked and optimized. The possibilities are literally endless!

Until now, traditional web analytics might show you where your potential customers drop out of your funnels, but now with ClickTale’s new Search and Alerts you can find out why! Instead of wading through hundreds of hours of videos, you can filter your visitors and only see the recordings of customers who match specific business scenarios. By optimizing your customer’s progress through your funnels you can guarantee better conversion rates, increased sales and see a much higher return on your investment.

These new tools are available for free, right now, to all our subscribers, and require no additional setup or installation. In this post we’ll show you how to use them, and give you some real life business scenarios that will help you improve your conversion rates.
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How well does your site convert visitors?
Are you frustrated with low conversion rates?
Whether for a shopping cart, landing page, online form or any other conversion point, you most likely know the pain of lost conversions all too well.

Conversion problems have never been easy to identify, let alone analyze, until now.

ClickTale comes to the rescue with a revamped and expanded Search feature, offering a wide variety of filters which help you find, analyze and solve your conversion problems.

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