ClickTale’s Free Research Hub, Now Open!

ClickTale
January 30, 2012

We’ve just opened up ClickTale’s Research Hub, customized to meet all your ebusiness needs. Here, you can gain free access to our latest reference guides, whitepapers, eBooks, webinars, and much more to keep your website customer experience current and converting.

Smart Car by Matthew Falcon with logo ClickTale’s Free Research Hub, Now Open!Popular content featured in our Research Hub includes:

  • In-depth Industry Whitepapers
  • Master Class Webinar Series
  • Comprehensive Case Studies
  • Expert Q&A Sessions
  • And much more!

Discover unique approaches and useful insights to get ahead of your online optimization process. This includes everything from web analytics and emarketing, to usability and design.

Go On the Road with ClickTale This Winter!

ClickTale
January 23, 2012

Winter conferences are here and we’re already bundled up to go on the road! Whether you are a new ClickTale customer, seasoned ClickTale nerd, or simply a conversion enthusiast, we want to meet you. Have a look at where we’re headed and hopefully we’ll see you at a conference hall near you!

IRWD, Orlando, February 13th -15th

Internet Retailer 2012 Conference Go On the Road with ClickTale This Winter!

We’re escaping to the warm weather in Orlando, Florida for the Internet Retailer 2012 Conference. 46 expert speakers, 27 conference sessions, 50 exhibits, and 24 consultants all at one conference! Get a free design consultation on your own website! Keynote speakers include Paul Miller from W.W. Grainer Inc, Thomas Ryan, of Threadless.com, Halley Silver, Director of Online Services, King Arther Flour, plus many more.

If you are interested in going, we’re hooking you up with a 25% discount on all passes purchased, with no limit as to how many people register with the discount code. Contact us or comment below for the code!

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Unlock Your A/B Testing with User Experience Data

Billy Attar
January 9, 2012

AB testing cover1 Unlock Your A/B Testing with User Experience DataEach test version during your a/b testing needs to be an accurate reflection of how users interact with your website. So, instead of going through tens of unnecessary test versions created purely from intuition, save yourself time (and frustration) by visually understanding your visitors’ online behavior.

Visual reporting of the online user experience for a/b testing is best achieved using accessible and easy to use Customer Experience Analytics tools and solutions.

ClickTale’s Guide to A/B Testing – Intuitive Testing with Behavioral Data, clearly explains what to test, how to test, and what to change on your website. Learn how to:

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ClickTale en Español!

ClickTale
December 12, 2011

ClickTale is now en Español!

Due to popular demand, ClickTale is now expanding into the Spanish language market, catering to our growing international clientele. We are proud to announce that our new Spanish blog is our first multilingual release.

spanish blog ClickTale en Español!

Here, ClickTale has created a one-stop knowledge hub for everything web analytics, emarketing, usability and design…entirely for Spanish speakers. Although the web analytics industry is continually growing, access to multilingual advanced research and quality data can be hard to come by, especially when discussing cutting edge technology such as Customer Experience Analytics.

ClickTale’s already begun translating and publishing our same dynamic content into Spanish, including research, case studies, and whitepapers, for your own business use.

Please leave us your comments or questions regarding content you wish to see in Spanish.

Tweet and Win!

ClickTale
December 8, 2011

ClickTales Tweet and Win Tweet and Win!ClickTale is sponsoring its very own Tweet and Win contest!

How to play: Simply tweet

World-leading user behavior analytics offers free accounts #ClickTale

Continue tweeting right up until the end of the contest. The more you tweet, the higher your chances are to win!

What you win: A six month ClickTale Silver Account…FREE!!

So, start tweeting and may the best tweeter win!

Cyber Monday Special!

ClickTale
November 28, 2011

Cyber Monday is all about incredible online deals, and, at ClickTale, it’s no exception. Throughout the day, ClickTale gave away incredible discounts on ALL our paid plans!

These deals were exclusively for our blog readers and twitter followers that wanted to get in on a piece of the action, either via Tweet @ClickTale, Facebook us, or comments on our blog.

Thanks to those of you who checked out our Cyber Monday Special! Look out for ClickTale’s future discount opportunities!

Happy Holiday Shopping icon smile Cyber Monday Special!

Export ClickTale’s Visitor Data into Your Website Reports

ClickTale
November 16, 2011

eBusinesses employing ClickTale’s Customer Experience Analytics Suite can now export unique visitor behavioral reports and analyze all data in any reporting system!

What does ClickTale’s exportable data mean for your business?

exportable data 21 Export ClickTale’s Visitor Data into Your Website ReportsClickTale technology stands alone as the leading analytics provider to give you all in-page behavioral data about your customers including mouse moves, clicks, scrolls, attention time, and page transitions. And now all ClickTale customers are able to export this qualitative visitor behavioral data as a convenient data table for integration into their in-house reporting services.

This means that any business metric regarding online behavior, be it the amounts of time visitors engage with your webpages, the number of visitors that only watch half way through a video, visitors who scroll a certain percentage down the page, etc. can be exported and converted into statistics. Now you can include how visitors used your site in your regular data reports in addition to simply how many, as well as other website metrics. These can all be emailed or printed as needed.

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Learn How to Add Context to Your A/B Tests

Billy Attar
November 9, 2011

As the lead analyst at ClickTale, I spend most of my time analyzing our website. This means that I’m constantly running A/B tests on our webpages. However, A/B tests offer no context, just a score, and this is a HUGE problem.

We both need behavioral data to understand what our visitors paid attention to, interacted with, and read on each webpage, as well as the after-effects on conversion. Website optimization can then be intelligently based on actual visitor behavior as opposed to simple speculation.

To make a long post short, I’d like to invite you to our upcoming A/B Testing Master Class.

Wednesday, November 16th at 1pm EST
To register, click HERE

Intelligent A/B Testing

In this webinar, we’ll go over exactly how to use ClickTale for A/B testing and answer all of your questions. As a bonus, all registrants will receive a free copy of our “ClickTale Guide to A/B Testing”.

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It’s Not You, It’s Your Website! – ClickTale’s AMA Webinar

ClickTale
November 3, 2011

ClickTale together with the American Marketing Association hosted an exclusive webinar that covered top reasons why customers aren’t converting online and how to optimize your site accordingly.

We would like to thank our listeners for your participation and great feedback. We very much enjoyed hearing what you had to say and we hope we answered all of your questions.

For those of you who missed out, check out the recording here below.

To see the slidedeck, click here below.

If you have additional questions or comments regarding this webinar or when to tune in for another, contact us.

It’s Not You, It’s Your Website! – Free Webinar on Wednesday

ClickTale
October 31, 2011

It’s been a great date. An evening of wining, dining and good conversation – things couldn’t be going better. You grab your coats and just when you’re about to propose the second date, they drop the bombshell – “it’s not you, it’s your website!”

OK, OK, maybe it doesn’t happen exactly like this, but do you realize how many visitors come to your website, genuinely love what you’re offering but don’t end up converting? And why? Perhaps, it has something to do with your website.

ClickTale together with the American Marketing Association are hosting an exclusive webinar that will cover the top reasons why customers aren’t converting and how you can fix it.

Wednesday, November, 2nd at 12pm CDT
Register Here

Is your website simply not converting as much as you’d like it to? Are your competitor’s sites performing better than yours? After researching tens of thousands of websites, over a massive range of industries, we’ll reveal the top reasons why customers are abandoning your site or are failing to convert, and the five things you can do today to fix it!

About the Speaker

shmuli goldberg It’s Not You, It’s Your Website! – Free Webinar on WednesdayShmuli is the Director of Marketing and Communications for ClickTale, the world leader in In-Page Analytics. A self proclaimed “web analytics geek”, Shmuli has spent an unhealthy amount of time focusing on web analytics, conversion rates and usability. Through his obsession, he aspires to help websites worldwide reach their maximum potential and obtain the love of their visitors.

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ClickTale shows movies of browsing sessions, heatmaps of mouse moves, conversions analytics, and much more.