Category: Online Customer Experience

old-full

ClickTale on ClickTale.com

For those of you who haven’t visited ClickTale.com in a while, now’s a great time to try it out, as we’ve completely overhauled our entire site. We’ve cleaned out and … Read More

time-on-page-vs-engagement-time

User Engagement Time Revisited

What’s wrong with “Time on Page”? Last week, we looked at “Time on Page”, a statistic used by most traditional web analytics to gauge user interaction within a webpage. And … Read More

skiddle-graph-final

We Increased our Bookings by 345%

“We’ve already noticed our conversion rate has TRIPPLED, and the number of clicks required to convert has reduced dramatically.” – Ben Sebborn, Director, Skiddle Ltd. Skiddle, one of the UK’s … Read More

ServiceSeeking

How to Cut Form Abandonments by 50%

By: Ollie Pennington, Director, ServiceSeeking.com.au ServiceSeeking.com.au helps Australians get projects done by having businesses compete head to head for their work. The most important page on our site is the … Read More