Category: Online Customer Experience


ClickTale on

For those of you who haven’t visited in a while, now’s a great time to try it out, as we’ve completely overhauled our entire site. We’ve cleaned out and … Read More


User Engagement Time Revisited

What’s wrong with “Time on Page”? Last week, we looked at “Time on Page”, a statistic used by most traditional web analytics to gauge user interaction within a webpage. And … Read More


We Increased our Bookings by 345%

“We’ve already noticed our conversion rate has TRIPPLED, and the number of clicks required to convert has reduced dramatically.” – Ben Sebborn, Director, Skiddle Ltd. Skiddle, one of the UK’s … Read More


How to Cut Form Abandonments by 50%

By: Ollie Pennington, Director, helps Australians get projects done by having businesses compete head to head for their work. The most important page on our site is the … Read More