Last updated March 2018
WHAT TYPES OF INFORMATION DOES CLICKTALE COLLECT?
Clicktale may collect certain Personal Information, Technical Information and Usage Information (collectively, “Information”).
HOW DOES CLICKTALE COLLECT SUCH INFORMATION?
Clicktale may use various methods to collect Information, including:
HOW DOES CLICKTALE USE INFORMATION?
Clicktale uses Information for the following purposes:
WITH WHOM DOES CLICKTALE SHARE INFORMATION?
In order to conduct its business and perform its services, Clicktale may share Information with various third parties, such as:
EU-U.S. / SWITZERLAND-U.S. PRIVACY SHIELD AND CROSS BORDER TRANSFERS
a. Clicktale may be required to transfer information to countries other than the country in which the data originated. Any such transfers shall be done in compliance with all applicable laws.
b. In regards to the collection, use, and retention of personal information transferred from the European Economic Area and Switzerland to the United States, Clicktale complies with the EU-U.S. and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce. To learn more please click here.
HOW DOES CLICKTALE PROTECT PERSONAL INFORMATION?
We take adequate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of Personal Information. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store Personal Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and thus we cannot guarantee its absolute security.
WHERE DOES CLICKTALE STORE PERSONAL INFORMATION?
Clicktale stores Personal Information on its own servers as well as those operated by third party data hosting providers. Such servers may be located worldwide. European users acknowledge and agree that such Personal Information may be transferred outside of the European Union to countries which laws may not offer the same protection as those of the European Union. Clicktale’s transfer and use of any such Personal Information shall be in compliance with applicable laws.
HOW CAN A USER REVIEW OR UPDATE HIS PERSONAL INFORMATION?
a. The laws of certain jurisdictions may provide users with certain rights to access, update, and delete personal information held about them (if any). Clicktale will fully cooperate ensure any such requests are complied with.
b. For any additional information regarding such access, update or deletion requests you may contact Clicktale at: email@example.com.
HOW TO CONTACT CLICKTALE FOR QUESTIONS OR CONCERNS OR TO REMOVE PERSONAL INFORMATION?
INFORMATION TECHNOLOGIES. INFORMATION TECHNOLOGIES MAY INCLUDE:
a. Cookies: A cookie is a small text file transferred to your computer that records information about your preferences. Such cookies may also include cookies which help Clicktale in remembering certain settings that you have chosen; and help Clicktale analyze your use of the Clicktale Website. You can control cookies through your browser's settings. If you reject all cookies, however, you may not be able to view the Clicktale website properly.
b. Web Beacons: Web beacons are small pieces of code placed on Web pages, emails or ads that can be used, among other things, to count the users who visit a page, or to understand whether an email or ad was received, opened or any links within it were clicked.
c. Java Script and other scripts: These are scripts included within our Website that enable us to analyze how you use our website, including, where you clicked and scrolled, and what information you typed into the website.